Payment Policy

Orthodontics is a wonderful investment with life-long returns.

To avoid any misunderstanding about money we want you to know exactly how our payment policy works.

We work with all dental insurance carriers.  We will file all of your insurance claim forms for you and will help you receive the maximum benefit from your dental insurance. The fees charged for services rendered to those who are insured are our usual and customary fees charged to all patients for similar services. Your policy will base its allowances on a fixed fee schedule which may or may not coincide with our usual fees. You should be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies pay claims promptly and others delay payments many months. We ask that you read your policy to be sure that you are fully aware of any limitations of benefits.

Dental Insurance and Orthodontic Insurance 

There are many different agreements between insurance carriers and their subscribers and each contract provides a different benefit. However, orthodontic insurance generally differs from regular dental insurance in that each insured individual usually has a lifetime maximum benefit for orthodontic services. This benefit is paid as a percentage of the orthodontic fee (diagnostic records, initial fee, monthly payments, etc.) until the benefit maximum has been reached.

We ask that you look upon your insurance realistically as a device which reimburses you for some of your dental expenses. In most cases dental insurance does not cover the full cost of orthodontic care. It is designed to reduce your cost but does not eliminate it completely. Therefore, please understand that you are responsible for fees charged by our office, regardless of your insurance coverage.

We want to emphasize that as dental care providers our relationship is with you, not your insurance company.  Your insurance is a contract between you, your employer, and the insurance company.  The insurance company will reimburse according to the terms of your contract with them.

If you have any questions, please call.  Many times a simple call can avert a misunderstanding.  We will be happy to help you in any way we can.